Unlock the full buying group journey with CJA B2B Edition

STRATEGIC PARTNERSHIP, EXCEPTIONAL EXECUTION

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SEE THE WHOLE B2B JOURNEY

What is Adobe Customer Journey Analytics B2B Edition?

CJA B2B Edition is Adobe’s purpose-built analytics platform for B2B marketers. It connects data across stakeholders, opportunities, and buying groups to help GTM teams align on what’s working, and act faster.

Core capabilities:

  • Unified analytics across accounts, buying groups, and individuals
  • Visual journey mapping with fall-out, flow, and cohort tracking
  • Guided analysis for product engagement, pipeline, and churn
  • Cross-channel attribution and campaign performance analysis
  • Integration with AEP, AJO B2B, and Marketo Engage
  • Support for extended B2B sales cycles with 13-month lookbacks
JTF Revenue Acceleration Loop

A STRATEGIC PARTNER FOR B2B GROWTH

Why JTF for Adobe Customer Journey Analytics B2B?

We don’t just implement platforms, we drive results through our proprietary Revenue Acceleration Loop methodology, which fuses:

  • Data Excellence – Clean, compliant, structured data for true account intelligence
  • Journey Orchestration – Buying group journeys stitched across the Adobe B2B suite
  • Revenue Intelligence – Attribution, funnel metrics, and insights that move pipeline

Why clients choose JTF:

  • Adobe B2B experts, not generalists
  • We were part of the BETA for CJA B2B Edition
  • 2x Adobe Customer Advisory Board for B2B
  • 8+ languages supported globally
  • ISO27001:2022 certified for information security
  • 100% employee-owned, values-led consultancy

GO BEYOND DASHBOARDS

Map cross-channel interactions by account and opportunity to see what drives deal progression.

Uncover insights on account growth, engagement, & release impact without complex queries.

Blend qualitative and quantitative data in a single view for granular account reporting.

Track and analyse buying group behaviour to align campaigns with decision-makers’ real activity.

Understand performance across the full B2B cycle-up to 13 months-using container-based attribution.

Access pipeline insights and account data on the go with CJA B2B’s mobile dashboards.

FROM SETUP TO STRATEGY

Our proven approach transforms your customer journey data into actionable revenue insights: 

  • Strategic onboarding – Align your AEP schema, identity strategy, and data ingestion
  • Implementation support – Connect sources, configure containers, and define attribution logic
  • Workspace design – Custom dashboards, views, and guided workflows
  • Sales & marketing enablement – Actionable insights for revenue teams via Journey Canvas and alerts
  • Ongoing optimisation – Iterative analysis, reporting templates, and roadmap alignment
Arjen Segers, Chief Strategy Officer
James Fletcher
Charlie Oakham

CONSIDERING CJA B2B EDITION?

Frequently asked questions

Do I need to migrate from standard CJA to use B2B Edition?

No. CJA B2B runs alongside your existing person-based implementation. No migration required.

Can I combine person and account views in the same project?

Yes. You can analyze both individual and account-level journeys in the same Workspace.

Does it support buying group analysis?

Absolutely. CJA B2B includes buying group containers for segmentation, attribution, and journey mapping. Perfect for those getting started with buying group marketing.

What data do I need to get started?

At minimum, one time-series dataset with account ID is required. Additional containers (e.g. opportunity) are optional but recommended to get the full value from CJA B2B Edition.

Can it track post-sale journeys like renewals or churn?

Yes. Ingest product usage, support interactions, and renewal signals to analyze the full lifecycle. JTF can help you get set up and maximize your disparate data.